My life for my planet! Doing what I can to make sure our future generations can enjoy the same beautiful Nature that helps make my life complete.

When you first register you will receive a welcome email from Citizenre. It should be in your Inbox of the email you registered with. If it is not check your "Bulk" or "Junk" box it may have ended up there.  If you still do not find it please add info@citizenre.net to your spam filter safe settings. After setting your email filters go to www.powur.com and click the grey box at the upper right of the page that says "Ecopreneur Login." On the next page just under where you would normally enter your username and password click "I forgot my login information." On the next page enter the email address that you registered with and click "send" you will receive one of two messages either that an email was sucessfully sent or that the email is not in the system. If the email was not in the system it is usually a typo. Make sure there are no spaces before or after the email address when you enter it, this has been a common error.

• When you Login for the first time it is recommended to change your password by clicking "Change Password" located at the bottom of the column on your left.
• You must pass a test to present Citizenre's offer. The training and tests are located in the column on your left under "My Training" click "Tests." The first section is "Associate Test" there are 5 training modules to study, these 5 modules are also available in one document by clicking the orange button "Training" after reading the training take your test by clicking the test button. If you get 80% or more you have passed! If  not you will be able to take the test again after 2-hours. Please use this time to study the training provided.
• When you pass the test you will notice your left column now has more added to it and your websites  will have been created. To view your websites click "Communication" under "My Tools" the next page will give the the URL's to your websites about 1/2-way down the page in blue text. The jointhesolution site is where you direct customers and your powur.com site is for signing Ecopreneurs on to your team.
• Be sure to Login at least once a day.
• Check the Messages section daily for Important notices/new customers/new associates.
• Read the "Broadcast" section. This includes many items such as: ad rules/company news etc...
• Your Support Team is listed at the upper right of your homepage. The one listed at the bottom is your immediate sponsor. These people are there for your support. Feel free to contact them in order. If you do not receive a timely response contact the next person on your support team. 
• Occasionally new Customers/Ecpreneurs will be given to you from the system. These will appear under "Messages" on your Powur back office home page. If you do not Login and at least click the name where it says "New Customer" or "New Associate" they will be passed to someone else in 24-hours. This is to make sure people are taken care of in a timely fashion.
• Once you click on the new customer/ecopreneur it is advised to call them to verify them in the system. Once they are verified with their zip code a new page will come up. On this page scroll to the bottom and make sure both the boxes at the bottom of the page have information in them. One section is labeled "Houses" and the other is "Billing Adresses" if there is not a house or billing address you will need to click the "New Address" or "New House" button and ask the questions needed to complete each. Once this is properly done an FRA will be created.
• If you click the customers name and a house is listed click the blue numbers on the left next to the house or houses listed. Some customers own multiple homes so there will be an FRA for each one. On the next page you will see an FRA icon on the right, click that and the FRA will be displayed. I recommend to save a copy to your system, I have created two folders one named "Mailed FRA's" and "Received FRA's" Print the FRA then Click "Resources" and then click "One Sheet-Completing The Sale" and follow the directions.
• When you contact the customer do not imply that you are an employee of Citizenre. We are all independant Ecopreneurs.
• When you call the Customer I usually start like this: Howdy Mr. Jones this is Frank Knight and I am calling in response to your filling out a form online to reserve a solar system for your home from Citizenre. I have a few short questions for you. Is this a convenient time for you? If the customer says it is a good time proceed and ask the questions needed to create the FRA.. if not, click "Edit Comments" and post a good time to call again.
• Ask the Customer if they received their welcome email from Citizenre and offer to help them login to look over their customer site. They received an email from Citizenre when they registered. If they can't find the email please direct them to your www.jointhesolution.com site and have them click the login link at the very top right of the page and walk them through how to generate a new password and username reminder. Follow the same steps described at the beginning of this section for doing the same for yourself.
• As a courtesy to other Ecopreneurs always ask if you are their first human contact with Citizenre. If they found out from another Ecopreneur please find out who they were and transfer the customer to them and explain to the customer what you are doing. Many customers have been transferred by me as well as Ecopreneurs. I feel there is no competition and hope you do too. I feel no matter who signs them up... we are all helping the planet. If you take a customer who spoke with someone else it is considered "stealing a customer" by many of your peers.
• Be sure to tell the customers about the referral program that they can find on their site. All they have to do is enter the email address of a potential customer and Citizenre will send them an email with a link to follow. If they sign up through the link the person who told them about Citizenre will give deduct 5% of what the new customer pays from their Citizenre Bill. They can actually get free power if they refer enough people.
• Always ask the customer if they have any questions or concerns.
• I recommend planning an average of 45-minutes with each new customer. I have had many calls over 2-hours.
• Most Customers are very excited so be prepared for a lot of positive energy. The biggest concern from probably 80% of my personal customers is the environment and they know that upgrading to solar is a huge help in reducing pollution. They are happy to find such an awesome program that makes it so simple.
• Many customers have a lot to say... please be prepared to make time for them.
• If your patience wears thin just remember that with each FRA you create you will be eliminating tons of pollution as well as being paid a great bonus as well as 5% of what that customer will pay for power for 10-years. I feel they deserve all the time they need. Never be in a rush... they may become a star Ecopreneur on your team or refer other customers.
• Citizenre believes strongly in Customer Support as it is one of the setting stones for this mission. You are well paid for your efforts. Would you rather call a general corp. number and have to go through numerous prompts only to find useless recorded message and no human contact or would you rather have one number for one person to call with any concerns/questions. I know my choice would be human contact especially someone I am already familiar with.
• Use the edit details button to enter information such as the date you contacted them, mailed the FRA, received the FRA and any personal notes like maybe they just returned from camping. Next time you call refer to your personal notes like "been camping lately" or maybe they had commented about a pet... folks seem to dig it when you remember/bring up things like that.
• Be sure to tell the customer about the referral link on their customer site. If they refer enough people, they could receive free power from Citizenre. They will have 5% of what the referred person pays for power deducted from their bill for the term of their FRA.
• With every single panel we put up where dirty power is generated, pollution will be reduced by tons.
• Do not make any guesses or assumptions when a customer has a question.
• If you do not have an answer for a customer please tell them you will get an answer for them and ask for a good time to call them back. Check the forums and knowledge base for answers and if you are still stuck contact your sponsors or submit a "Support Ticket."

• Treat people the way you like to be treated it is easily duplicated. 
• MORE TO COME SOON!